Frequently Asked Questions

Lease Terms

If I get a job transfer, can I break the lease?


A lease may be broken with payment of a termination fee equal to one month’s rent.   Ask about our preferred employer program when leasing.

How long is the term of the lease?


Six to thirteen month leases are typically offered.

Do you accept leases for short terms?


Yes, we do offer a limited number short term leases starting at 3 months.

When is my rent payment due?


Rent is always due on the first of the month, grace day on the 2nd, late on the 3rd.

What day of the month am I liable for a late charge?


The 3rd of the month.

Will you accept electronic payments from my bank?


Inquire at the office if you need this option to check on availability.

Is there a place where I can pay my rent after office hours?


No, we recommend using online payments through the resident page of our website. Both ACH and Credit Cards* are accepted through this link. (*Fees Apply)

There is a person who might be staying with me for a while, is that permitted by the lease?


Yes, however anyone staying longer than 14 days is required to fill out an application and must go through the application process and then added to the lease agreement

My children live with me in the summer; do I need to notify your office when they arrive?


Yes, notify the office before your children arrive. 

What are the income and credit qualifications?


See our Application Approval Criteria by clicking HERE

What is acceptable "proof of income" to sign a lease?


Offer Letter/Pay Stubs/Tax Returns

What happens if I qualify for an apartment, but my roommate does not?


Options exist - inquire at a property.

Can I change to a month-to-month lease plan after my first year?


A lease may be broken with payment of a termination fee equal to one month’s rent.   Ask about our preferred employer program when leasing.

How long is the term of the lease?


7-14 month lease terms are available.

Do you accept leases for short terms?


Inquire at the office. Short Term Fees will apply.

Do you offer furnished apartments?


Inquire at office for more information.

Do you offer corporate apartments?


Inquire at office for more information.

If something needs to be repaired in my apartment, how do I report it?


Complete an Online Servie Request at the below link or call the office. 

Do you have a list of Preferred Employers?


Yes, please ask about our Preferred Employer program.

Residents

How can we help today? You can request service, make a rent payment, or use other resident features using these links. To reach us in person please call 918.584.8721 during regular business hours.